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Shipping, Returns & Refunds

Oceansouth / Shipping, Returns & Refunds

Shipping

We are shipping to:

Pennsylvania, Oregon, Oklahoma, Alabama, Arizona, California, Arkansas, Connecticut, Colorado, Florida, Delaware, Vermont, Georgia, Utah, Texas, Idaho, Tennessee, South Dakota, Indiana, South Carolina, Illinois, Rhode Island, Kansas, Washington, Iowa, Virginia, Louisiana, Kentucky, Maryland, Maine, Michigan, Massachusetts, Mississippi, Minnesota, Montana, Missouri, District of Columbia, Nevada, Nebraska, Wyoming, New Jersey, Wisconsin, New Hampshire, West Virginia, New York, New Mexico, North Dakota, North Carolina, Ohio

Handling Time:

up to 7 days

Transit Time:

2-5 Business days

Taxes:

Sales tax may apply when shipping to: Florida (6.0%).

Handling time:

Will usually ship within the same business day if paid before 14:00 PDT (excludes weekends and holidays).

Expected ship time may vary based on the seller’s order cut-off time. Pickup allowed.

Returns

You have the right to cancel and return your order within 30 days, for any reason and with no justification.

How to cancel my purchase?

You must tell us that you want to cancel your purchase. It is not enough to just send the goods back. Please inform us via mail to: sales@oceansouth.us about your decision incl. your order no.

You can inform us and send back the goods at the same time, for example, by adding a written statement with the goods that you are returning by post, or by sending an e-mail.

You must send the unused goods back within 14 days of informing the trader.

The costs of the return are at the expense of the customer.

Refunds

We have to give you a refund within 60 days of receipt of your cancellation, but we can delay refunding you if we have not received the goods or evidence that you’ve returned them.

This refund must include any shipping charges you paid when you made your purchase. However, we may charge you delivery costs if you specifically requested non-standard (express) delivery.

The costs of the return are at the expense of the customer.